First step
The first step towards finding and selecting your removal partner is to aim at getting a minimum of 3 quotes. Although it is possible to use online quoting platforms, it is strongly recommended to contact local removal companies as they are more likely to know your location and charge lower mileage costs.
Lets talk about costs…
The cost of your move is mainly based on the volume of items you want to move, in addition to any access issues etc, so organising a pre-move survey either onsite, or via video-link or with a thorough questionnaire highly important. To receive an accurate quote, you must ensure that all areas of the property have been assessed, that includes cupboards under the stairs, loft etc and that every item needing to be moved has been included.
If you decide to generate your own quote whilst using automated volume assessment calculators online, please beware that you are likely to receive a low quote to get your business first. However, the risk of increased charges come moving day is likely to be greater. And don’t forget to add the boxes from each room if you are doing it this way, we see many quotes come through without a single box added.
Why you shouldn’t choose just based on price
Although price is a key component which must always be carefully considered, it should not be the main selection criteria when it comes to choosing your removal company.
Opting for reputable companies with credentials and professional accreditation like the AIM Move Assured, BAR is indeed paramount. After all, you are looking for a solution not an additional problems! Accredited removal companies have the duty to maintain the highest standards of equipment, facilities, staff training and operational procedures. The British Association of Removers (BAR) also provides a free and independent Dispute Resolution Service.
You must ensure that your removal company is insured, and if so, what you are covered for in their T&Cs. Some companies provide an additional insurance cover which is usually a percentage of the value of your goods.
Hear it from the horse’s mouth!
Check the reviews published on independent consumer review websites such as Checkatrade or Google. It is always helpful to read about the experience of fellow house movers, and assess the contribution the appointed removal company made to their move.
Last but not least: compare like for like
Some quotes may exclude extra services such as packing, unpacking, parking, dismantling or re-assembling furniture, so make sure that all the services you require are included up front.